Every job you would need somebody technical for.
Not the things you can already buy. The bits that are only a problem for you: two systems that will not talk to each other, a price only you know how to work out, a job that still runs on one person and a spreadsheet.
Two modes. Most people never leave the first one.
When two systems will not talk
You already pay for the software. The problem is what happens between them, which is usually somebody typing it all in again.
Dental practice
The lab, the practice software and the accounts never match.
- ✓Know where every crown is, without ringing the lab
- ✓See how busy each chair was, across both sites
- ✓Get through month end without typing it all in again
- ✓It writes back into the software you already pay for
Veterinary clinic
Clinical notes in one system, everything else in another.
- ✓Insurance claims that match what you actually did
- ✓Reminders based on the animal, not a date
- ✓See how each branch and each vet is doing
- ✓Reception stops typing things in twice
Accountant or bookkeeper
Every client keeps their books somewhere different.
- ✓All your clients in one list
- ✓Chase missing paperwork the way you would
- ✓Know what is due, for who, and when
- ✓Files come out in the format each one needs
Estate agent
The portals, your list and the spreadsheet all say something different.
- ✓Put a property up once, it appears everywhere
- ✓Viewings and feedback come back to one place
- ✓Valuation requests go to the right person
- ✓A deal list that matches how you work
Removals or logistics
Quotes, crews and vans are in three different places.
- ✓Your own way of pricing a job, built in
- ✓Photos from a survey turned into a price
- ✓Crew, van and date booked against the job
- ✓See what you quoted next to what it cost
When no software does it your way
There is software for how most people do it. There is none for how you do it, which is why it is still a spreadsheet only one person understands.
Auto garage
Pricing a job means checking three supplier sites by hand.
- ✓Check every supplier at once
- ✓Your mark-up, not a standard one
- ✓Know which courtesy cars are free
- ✓Job sheets that match how the bays work
Builder or contractor
Extras and sign-offs, the way your contracts actually work.
- ✓Extras priced and agreed in writing
- ✓Get paid at each stage, when it is done
- ✓Photos and sign-offs taken on a phone
- ✓See what the job cost against the quote
Cleaning or gardening
Regular rounds that no scheduling app gets right.
- ✓Rounds planned to cut the driving
- ✓Price by size, access and how often
- ✓Sort cover when somebody calls in sick
- ✓Invoices go out with the round
Hair salon or barber
Commission, stock and chair rent, worked out your way.
- ✓Work out what each stylist is owed
- ✓See what products sell against services
- ✓Your own deposit and no-show rules
- ✓Chair rent without a spreadsheet
Gym or personal trainer
Your own way of running plans and keeping members.
- ✓Each member’s plan, kept up to date
- ✓See who actually turns up
- ✓Your own trials, freezes and prices
- ✓Spot who is about to quit
When nobody can find anything
It is all there. It is in an old system, a shared drive, or fifteen years of email, and finding one thing takes an afternoon.
Law firm
Fifteen years of files, and no way to search them.
- ✓Check if you have acted against someone before
- ✓Put a bundle together the way the court wants
- ✓Find an old case by what it was about
- ✓Nothing leaves the firm to do it
Therapist or clinic
Notes and consent forms across twenty years of systems.
- ✓Old records moved across without losing any
- ✓Consent you can prove you have
- ✓Only the right people can see them
- ✓Old records go when they are meant to
Restaurant or cafe
Bookings, suppliers and stock in three places and a notebook.
- ✓Supplier invoices checked against what arrived
- ✓Dish costs that move when prices do
- ✓See covers and waste week by week
- ✓Know what to order from what sold
Photographer
Twenty years of shoots and you cannot find anything.
- ✓Every shoot findable in seconds
- ✓Clients pick and download their own
- ✓Know who is using which picture, and where
- ✓Yours, not a platform’s
When the hard part is working out the price
Taking a booking is easy. Working out what a job will cost, before anyone has been out to see it, is not.
Plumber or electrician
Every job prices differently and the paperwork has to be right.
- ✓Quotes from your own rates
- ✓Certificates filled in to the current rules
- ✓Material prices straight from the supplier
- ✓Reminders when a check is due
Consultant or coach
Working out the price is most of the work.
- ✓Proposals built the way you scope
- ✓Priced by the job, not the hour
- ✓Contracts written and signed in one go
- ✓Somewhere for clients to watch the work
Freelance designer or writer
You price every project from scratch.
- ✓Quotes based on what past jobs really took
- ✓Proposals, contracts and invoices written for you
- ✓Case studies written from a few notes
- ✓Yours to take anywhere
Course creator
Groups, access and refunds all have their own rules.
- ✓Groups, start dates and who sees what
- ✓Refunds and swaps without emailing you
- ✓See who is actually finishing
- ✓Change it without a developer
When the website is where the work comes from
Anyone can put a site up. The hard part is the one that has to keep changing, load fast on a phone, and turn visits into actual enquiries.
A business running ads
Every campaign needs its own page and you wait two weeks for it.
- ✓New landing pages in a day, not a sprint
- ✓Run two versions and keep the one that works
- ✓Know which ads brought real enquiries
- ✓Change the words yourself without breaking it
A company with many branches
Twelve locations, twelve pages, all slightly out of date.
- ✓Change it once, every branch updates
- ✓A proper page per town, not one long list
- ✓Hours and staff right everywhere at once
- ✓Add a new branch without starting again
A shop selling something unusual
What you sell does not fit a normal checkout.
- ✓Sizes, options and made-to-order rules
- ✓Delivery priced by what it really costs
- ✓Stock that matches what is in the back
- ✓A checkout that handles your odd cases
A business losing enquiries
Enquiries come in and nobody knows what happened to them.
- ✓Every enquiry lands where you can see it
- ✓Straight into the system you already use
- ✓Nothing stuck in one person’s inbox
- ✓Chased automatically if nobody replies
A site nobody can update
Whoever built it has gone and nothing can be changed.
- ✓Moved off whatever it is stuck on
- ✓You can edit the parts that matter
- ✓Fast on a phone, not just on your laptop
- ✓Yours, with nobody to chase
When it is a product, not a page
Here the work does not stop at launch. It starts there, which is the part nobody sells you.
A new founder
Version one, agreed before three months disappear.
- ✓A written scope agreed up front
- ✓What version one leaves out, said plainly
- ✓Live early, then changed as you learn
- ✓Design documents for your first hire
A founder with an app
The upkeep nobody on the team has time for.
- ✓Connect the repository you have
- ✓Errors found and fixed overnight
- ✓Support requests grouped into one job
- ✓Docs and changelog kept up to date
A small team without engineers
The spreadsheet that quietly became the process.
- ✓Describe the process, not the database
- ✓The rules that live in one person’s head
- ✓Access for the people who need it
- ✓Changed as the process changes
A charity or club
Members, donations and funders all want it differently.
- ✓Memberships and renewals on your terms
- ✓Donations tracked against each appeal
- ✓Reports in the format each funder wants
- ✓Volunteers can run it without you
When you could build it yourself
You can write the code. That was never the bottleneck. A chat that writes code waits to be prompted. A builder hands you version one and walks away. Neither one notices the error at three in the morning, groups the support requests, or updates the docs after the merge.
A developer shipping alone
The part of shipping that is not writing code.
- ✓Errors triaged against rules you set
- ✓Fixes arrive tested, as reviewable changes
- ✓Docs checked after every merge
- ✓Nothing lands without your review
An engineer with a day job
The side project that only moves on Sundays.
- ✓Work continues on weekdays without you
- ✓Every change arrives as a pull request
- ✓Your stack and conventions, not a template
- ✓Stops at the budget you set
A technical founder
Your hours go to the hard parts, not the rest.
- ✓Charter, system design and task board, all editable
- ✓Routine work running to a schedule
- ✓Model choice and cost visible per run
- ✓Only the decisions worth your time come back
A small engineering team
The backlog everyone agrees matters and nobody reaches.
- ✓Upkeep that never survives sprint planning
- ✓Works inside your checks and review rules
- ✓Isolated branches, never straight to main
- ✓A written update every Monday
A freelancer or studio
More client work without more headcount.
- ✓A separate workspace per client
- ✓Deliveries you review before they see them
- ✓Your process, applied to each project
- ✓Upkeep that does not cost you evenings
The trade matters less than the job.
Two systems that will not talk, something no software does your way, old files nobody can find, a page that has to earn its keep, or a price only you know how to work out. If that sounds like yours, describe it and see what comes back.